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Networking

Design, standardization, implementation, testing, and security for your network.
 
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Backup & Recovery

Minimize risks, plan for unavoidable situations, stay operational. 
  • Remote Support

    Choose from 3 separate types of remote access to get the assistance when you when you need it, how you need it, wherever you are.
    Whether you are in the office, on the go, or would like us to take a look at something while you are away from your workstation, we can take action at your request or according to your maintenance plan.
    Log in to the members section and create a support ticket to get a remote session started.
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  • Repair & Troubleshooting

    Whether you have a single computer or a network environment we can provide top notch service and support to our customers.
    We have affordable repair shop services available when you bring your systems in to us and we offer on-site service for servers, networks, telecom systems, and workstations.
    Check out the Repair & Troubleshooting section to view a list of our services.
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  • Auditing & Consulting

    Professional and standardized accounting and analysis of your electronic security, data integrity, and technology efficiency towards business processes.
    Technology consulting is available for upgrade evaluation, unified communications, and integration and implementation.
    Find out more in the Auditing & Consulting section.
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  • Managed Services

    Create policies to turn over management of your technology infrastructure so that you can focus on your business.
    Different plans are available to manage computers and servers, network security and monitoring, and communications systems. Have us handle maintenance and upgrades or provide full helpdesk support.
    See the Managed IT Services section for availability of services.
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Networking

We maintain high standards for all of our networking services to minimize maintenance time, maximize speed and usability,  and ensure compliance with necessary security policies.

When working with outside contractors and providers we make an attempt to keep a common standard, maintain quality records, and provide the customer with all the resources necessary to track issues across their infrastructure.  

When possible we adhere to HIPAA guidelines even if HIPAA compliance is not required.

Auditing

  • Physically locate and label cables and network devices
  • Speed assessment and certification
  • Logically organize network devices and ensure accessibility
  • Security assessment

Monitoring

  • network and internet bandwidth usage logging and analysis
  • website and local resource access logging, analysis and filtering

Firewalls and Virtual Private Networks

  • Organize and secure your infrastructure with security rules
  • Segment systems and restrict access
  • Allow secure access from remote locations

Intrusion Protection Systems

Set up notifications in case your security rules are broken.

Logical Layers

Cisco has defined a simple logical model which provides a very useful perspective for both security and administration.  Once a basic network reaches a size or complexity level that is difficult to manage, or has a need for greater security or connectivity we will apply this model to perform necessary upgrades and oversight.

Access Layer

This layer is made up of the computers, devices and switches that allow users connect to other resources.  Here we can manage every endpoint, create and control policy, and restrict access as needed.

Distribution Layer

Routing, filtering, and internet access are controlled here.  Computers and devices can be sorted into VLANs, outside access can be controlled, multiple networks can be joined according to specified rules.

Core Layer

Speed and network interconnect concerns are dealt with here.  This is the backbone of a communications infrastructure.

OSI Model

The standardized model which allows information to travel in an organized fashion.  This separates communications into 7 layers from physical connectivity on up.  We deal with all 7 layers and keep strict standards and organizational information, but for projects with a large scope we work with other organizations specializing in each layer.

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